Tutor assisting student at computer

Healthcare Support and Service

Allow TixStone Solutions to serve as your trusted partner serving the healthcare and human services sectors. TixStone provides experienced subject matter experts to meet your project deliverables, service level agreements, and corporate goals.

Industries Served

  • Medicaid

  • Medicare

  • Children’s Health Insurance Program (CHIP)

  • Non-Emergency Medical Transportation (NEMT)

  • Correctional Healthcare Services

  • Family and Community Services

  • Developmental Programs

Healthcare Services

Contact Center & Customer Support

  • Member Services
  • Provider Services
  • Service Level Management
  • Scheduling and Coordination of Care

Centers for Medicare/Medicaid Services (CMS)

  • Demographic Data Collection and Analysis
  • Provider Directory Updates
  • Compliance Management

Vendor Management

  • Small, SDB, VBE Vendor Vetting and Solicitation
  • Charting, Tracking, and Forecasting Vendor Participation
  • Vendor Onboarding Support
Caregiver greeting elderly man at front door
Caregiver hugging elderly woman at doorway

Human Services

Community Education and Outreach

  • Content Distribution
  • Strategic Underserved Community Outreach
  • Resource Coordination

Enrollment Assistance

  • Needs Assessments
  • Health Risks Assessment
  • Provider Selection
  • Demographic Data Collection and Analysis

Project Management

  • Develop and Manage Project Plans
  • Ensure Schedule and Timelines
  • Coordinate Follow-up Items for Internal and External Stakeholders
  • Compliance Support